Showing posts with label smo. Show all posts
Showing posts with label smo. Show all posts

Wednesday, August 14, 2013

Mobile Facebook Pages To Make Reservations

Starting today, Facebook’s mobile pages are more useful for both businesses and consumers with the added ability to make reservations through a restaurant’s Facebook Page.

Facebook continues to increase the features and information Pages provide for the 800 million plus people who entrance the social network on a mobile device. Facebook partnered with OpenTable and together they will soon offer customers a new way of discovering and booking their next dining skill. 

Mobile Facebook Pages To Make Reservations


This mixing is available specifically on the mobile Pages of restaurants that support Open Table in the U.S. Participating restaurants are giving diners the added expediency of skipping the extra step of having to visit another website. This move puts Facebook in more direct competition with Yelp, which also allows reservations through OpenTable.

Facebook is consistently trying to make itself more useful, which is plain in the announcement made today about their acquisition of a speech translation app. The calculation of on-page reservations makes business pages more useful. It also gives users a reason to use Facebook Pages more often.

While Pages have previously been home to status updates, promotions and static information about a business, the added capability to make reservations makes them more of a business tool. 


Are you excited about the ability to make reservations directly through restaurants Facebook Page? Do you see yourself using this new feature?


Thursday, July 11, 2013

How to Integrate SEO and Social Media

Companies have regarded search engine marketing and social media as two detach things, but now the lines are blurred. I like how Lee Odden puts it, “if social media and SEO fit together like peanut butter and jelly then content is the bread that holds them together.” 
seo
How Social Media Affects SEO

SEO is about optimizing content to appear upper in search rankings. It could be on your website or on your blog, and in social media.

Social media principles are becoming more powerful as companies try to earn better search results. Search engines now use social values, or retweets, Facebook likes and shares, and Google+1s, to help decide organic search rankings.

The bottom line is mixing. When you mix SEO and social, you’ll improve your search engine relevancy.

How to mix SEO and Social

Integrating social and SEO “starts with a good content strategy, which coordinates your marketing and content hard work into one solid plan, and is supported by engaging your social media audiences rather than only approaching your content on them,” said Jayson Demers in a Huffington Post article.

Besides a content strategy, you also need an lively social media presence, links from your website to your social profiles and vice versa, and social share buttons on your website or blog so people can share your content effortlessly.

Here are some other tips:

    Look at what keywords drive traffic to your website so you can make content that targets them.  Use free tools from Google to do some basic keyword study. Odden suggests to create a “keyword glossary” or a list of keywords and long-tail keyword phrases.

    Verify your social keywords. This isn’t as easy as regular keyword research and takes more effort from you, but it’s worth it. Use free tools such as SocialMention, “that offer a social search function which provides a list of keywords most often create in tweets, comments and other social content based on your query,” Odden adds. Then of course, add these to your keyword vocabulary.

    Look at which social posts are most popular so you can begin to form content your viewers want to engage with. Use free tools such as Facebook Insights and Buffer, or paid tools like Social Bro.

    Maintain your social existence. Share content daily – how many times a day and at what times will depend on your industry. Keep in mind: Your social profiles are about you AND your viewers, so it’s important to share other people’s work too.

SEO and social are places for creating content. They are both used to build attentiveness, engage with customers and prospects, and drive leads. To join together them you need to create content that fits how people are searching for your company, then share or “socialize” that content across your social media networks.

Friday, May 17, 2013

What makes Coca-Cola the No-1 Super Brand in Social Media?

Who else has completed additional than 80 years of Olympic Partnership with largest-ever activation? Which brand has eternally covered more than 275,000 miles across 186 countries in 365 days? Who gets the credit for activating a campaign that made fan cast nearly 910,000 votes, almost 7.3 million sabotages and accounted for almost 3 million YouTube views?

Yes! You have guessed it accurate; Coca-Cola is the name that has registered millions of fan engagements. Coca-Cola leads all brands across the world in terms of social media impressions. This food and beverage MNC alone accounts for nearly 14% of the 10.6 billion impressions generated by the top 100 consumer brands, if survey reports by a reliable source are to be believed. What makes it the #1 Brand in Social Media is a talisman in itself, an exemplary finishing of social media marketing strategies to drive higher sales and tighter community involvement. Social media around the globe is filled with mentions of this brand. Coca-Cola is mentioned in over 9,500 blogs, 270 Facebook pages and around 1500 times on Twitter to recipe a powerful social media presence.

The mentions are normally about what’s going around in Coca-Cola with certain facts and its history. Over the years, this company has built a formidable follower base that responds to posts, tweets and blogs daily for optimum engagement.  You may ask that several other companies enjoy strong social media occurrence then why only Coca-Cola leads the chart?  Well read along to find what makes Coca-Cola the No-1 Super Brand in Social Media.

coca cola no 1 brand in social media

Know-how to Engage

On Facebook Coca-Cola has just about 62790856 likes with over 710909 talking about it and 400,000 followers on Twitter. The unyielding focus of this food and beverage giant on reaching people all around the globe via social media networks have accounted for such startling figures. Most of the campaigns for Coca-Cola are owned by fans and enthusiastic advocates of the brand. The posts on Facebook and Twitter are conversational, engaging and rarely have a promotional feel. In short, they know how to connect with their audience. Their Facebook page is mostly run by fans and their opinions, videos, stories and photos are frequently updated for optimal community engagement.

Is Coca-Cola earnest about its social media marketing? Yes! It is without doubt. Detailed study of recent social media trends through well-defined monitoring programs for better consumer-behavior insights and active participation has always been the basics of Coca-Cola’s blogs. The comments, queries and other feedback are highly valued and answered as soon as probable. Its social media strategy stands on the pillars of review, respond, record and redirect.

Again, small mention on the blogs breaks the ice to which followers respond and comments influx from all around the world. Coca-Cola’s highly inventive approach of developing and uploading images, blogs, video vignettes and other meaningful applications make its blogs a wonder-house for social media marketing and engagement.

Coca-Cola understands that Social Media marketing is more about community engagement than advertising as loyalty means more than sale. The art lies in understanding “What a Brand Stands For” and accordingly creating its personality on the social media promoting it across a variety of media. Even for a super brand like Coca-Cola continual quest to find new ways to engage fans is a must or else its stardom will quickly wear off.


How to successfully make Your Site Social Media-Friendly

Having a website has become something of a requirement for businesses these days, due to the global paradigm shift where more and more people are integrating online activities with their lives. Besides this fundamental reason of going where the market goes, there are also great benefits to having an official site for your business.

Starting a website is much cheaper than building and maintaining a brick-and-mortar store. There is no need to look for an excellent location, pay the lease, take into account overhead expenses, etc.

You can reach a much wider audience not partial by time or any borders, making market expansion much easier and opening up more room for growth. You also get to showcase your products, as well as significant information about your business to customers, establishing your credibility while making it suitable for your target audience.

Social Media as a Conduit
social-media

Of course, there are still some truths in promoting an “offline” business that relate to the online world. Merely having a website does not guarantee effectiveness. You need to be able to show your proficiency and uniqueness in the industry, and you need to begin a good relationship with your customers. The best way of pursuing these goals is through leveraging the power of social media.

Creating accounts for your business for social media platforms like Facebook and Twitter is good, but these are just channels to your major website. Social media is simply a way for people to connect to your website to consume your content and ultimately make purchases. You just have to make sure that your website has excellent social media integration.

Here are five ways to seamlessly fit in both assets:
  • Killer Content
“Content is king” is a phrase that will never get old because content is accurately what people are looking for online, especially in social media. People are constantly sharing with their huge networks of family and friends all sorts of content that they consider interesting, whether it’s a news article, an opinion piece, a funny picture, or an inspiring video. Their connections, in turn, share it with their own networks, and so on. The amount of people you can reach with killer content is astounding.

Therefore, you need to generate content that will make the rounds within these social media channels through shares, retweets, pins, etc., and you need to be talented to do it in a regular fashion. There is no guaranteed way to achieve this, but the best way is to merely create great content.
  • Social Content
Social media platforms are built with connecting people in mind, but you can follow their template with your website by allowing for some level of communication with your website’s visitors. This can be done through a blog with a comments section, a forum where they can discuss your products/services, or a customer review feature where you let people send in their critiques of your business’ offerings. You can even let visitors leave comments on your content using their Facebook accounts for fuller integration.

By giving your customers a way to express their opinions, you also give them a sense of belonging with your company. They will feel that you care about what your customers think, establishing a stronger connection in the process.
  • Eye-Catching Titles and Images
Some truly great content doesn’t reach its full potential, because of poor titles that don’t right away grab people’s attention when browsing through their feeds. Other great content that tackles technical and/or multiple subjects are not being read, because of the lack of compelling pictures that break up the repetitiveness of text.

• For titles, you want something that addresses a concern while being straight to the point. It has to fix your target audience’s gaze when they’re quickly scanning on their Smartphones or computers.

• For images, you want something that explains your points in a clearer fashion while maintaining the tone of your content, and more prominently, your brand is known for. You can really just focus on creating content that is purely image-based (e.g. infographics) to simplify complex concepts and highlight important facts.
  • Social Buttons
Due to the fast-paced nature of today’s Information Age, people now wait for a good level of convenience when surfing the Web. They want to be able to share things they like through their multiple social media accounts without having to deal with the relative hassle of opening up new windows or tabs and copying and pasting URLs. Social buttons are the answer to that problem, making it much easier for people to show their interest in a piece of content to the rest of the world.

These social buttons can also work in your favor, because they usually show the number of people who have expressed positive sentiments about particular content. Once these numbers climb, it can be even easier for people to take in, because they will think the content is worth checking out, attributing it to the number of people who previously did.
  • RSS Feeds
Rich Site Summary or RSS is nothing new, but it is a tool that has found even more use now that there is so much more content being produced and shared throughout the Internet. Use it to syndicate relevant content you have on your main website to micro sites targeting more concentrated niches. This way, you don’t have to be publishing the same content on multiple sites.
  • Conclusion
While an official website serves as a foundation for creating an online presence, social media allows for even wider coverage for your business, and gets you even closer to your target viewers. By integrating it with your website, you understand the full potential of doing business online.


Monday, April 22, 2013

Useful guidelines on Hiring a Social Media Manager

The addition of a social media manager to your staff can offer consistency to your brand’s presence and free up your time to focus on running the business. This person will be acting as the voice for your company on some very community channels.

Many businesses know the buzz words or the necessary functions of the community manager’s role on social channels but aren't clear on what they really need or what a community manager does beyond tweeting and posting. A community manager’s role is frequently broader than businesses suppose.

A social media community manager’s job is to drive visibility and engagement of a brand through social media channels. They have to be careful to spot their company in the best possible light while being responsive to all kinds of comments and questions, all while projecting an approachable, knowledgeable and genuine brand personality.

Community managers also have to source and generate consistent, reliable streams of content that are applicable to both the business and their audience for all of these channels. The following are a few things to look for when hiring a social media manager for your little business.




1. No knowledge

Since the field is somewhat new, there is no set career path that someone looking to be a social media manager should follow. You may need to do some interrogating to assess a candidate’s real knowledge.

A smart applicant will want to reveal that expertise clearly on a resume. If that experience is missing, tread carefully. While it is possible that a bright person can learn skills quickly on the job, you will most likely be better off teaching a new hire the details of your industry rather than helping him or her learn the social media angle.

2. Lack of perseverance

The responsibilities for maintaining all of a brand's social media channels add up to a heavy load for one person. It’s completely possible that a social media manager can feel overwhelmed by the sheer number of tasks, updates and responses that the job demands.

Someone with just a passing interest in either social media or in your business is less likely to have the drive to stick with a job that requires near-immersion in mutually. Make sure that you have faith in the candidate’s commitment to the work and that he or she is clear about your expectations for what the spot entails.

3. Reporting and analytics

A community manager should have an exceptional handle on engagement and visibility metrics. They need to be able to gauge the effectiveness of both individual pieces of content as well as the program as a whole.

If your community manager has some marketing operations background, they may be skillful at integrating these social-specific metrics with marketing campaigns and programs focused on customer attainment and conversion.

4. Business savvy

Community managers also comprise to have enough business savvy to take advantage of on opportunities as they arise. News stories and memes become old news at an extraordinarily fast rate.

Having excellent relationships with internal business partners is a key. Community managers will field a broad range of questions from best practices, to support, to sales, to PR. They have to know what the right answer is and where to find it speedily.

5. beyond the tweet

Often, a community manager’s role extends far beyond this description. Sometimes this is out of necessity because many companies don’t have social media-specific roles beyond this title.

Other times community managers started off in other specialties. Think about where the community manager will sit in your organization and what other needs you might have.

Even if your association has a social strategist or director, hiring someone who has skills in a mixture of areas makes good sense. Social is cross-functional by nature and intersects with just about every area of the business.

6. Social business integration

Also, if your company doesn't have a digital strategist or a marketing manager who truly understands how to use social for programs and campaigns that drive business, the burden of social business addition might fall to this person as well.

Ideally, social should already be included into all areas of business. But, practically speaking, this level of change management hasn't occurred at most businesses, large or small.

A community manager’s role is to drive visibility and engagement of a brand through social media channels while projecting an approachable and genuine brand personality. Follow these tips to find the social media manager that’s right for your big business.