Tuesday, November 26, 2013

Google added reviews tab to the Places for Businesses

Google has added a latest reviews tab to the Places for Businesses interface so users can analysis reviews from within Google as well as other web sources in one place. Users will not only be capable to see all reviews but can also respond to them directly right from the new Reviews tab.

The new feature will make Google more interesting to business owners and will also support customers to leave reviews. The service also has a basic analytics characteristic that business owners can use to track the reputation of their businesses over time. The tab pulls in data from Google properties as well as other web sources building it one of the most comprehensive free tool available for online reputation management at the moment.

Senior product manager Qasar Younis states, “Now you can learn what your customers are saying about your business on Google and across the web, in one place,” “If you have a established business listing, you will now see your customer ratings and reviews in the easy-to-use review inbox.”

“Reviews also allows you to start a conversation with your customers by directly responding to comments left by users on Google,” adds Young. “Are your customers pleased with your service? Thank them for the kind words so they recommend you to their friends. Do they mention some areas for development? Ask them for suggestions so they visit you again.”

Google has rolled out a Offers self service tool for businesses freshly. The update allows businesses to create posts and publish them to customers directly. The service improves the speed of ad creation and gets support from Google maps that allows businesses to reach customers searching for local businesses or places nearby.

 you might also like: Google begins Indexing App Content

No comments:

Post a Comment